Glass Mug – Christmas Inspired Spiral

We have a 7-day return policy on physical products, which means you have 7 days after receiving your item to request a return.

Paint Parties – No refunds for paint parties. If you cannot attend the party, you will be given the choice of 1. paint kit or 2. ticket for a future paint party.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at divingintoart@gmail.com. Please note that returns will need to be sent to the following address: 1401 Albite Rd, Wellington, NV 89444

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at divingintoart@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on custom items, sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded (minus shipping) on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at divingintoart@gmail.com.

Views: 4