Hand-Crafted Crossbody Phone Bag

Shipping Continents: Africa, Antarctica, Asia, Europe, Oceania, South America

Shipping Countries: United States (US), Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Saint Eustatius and Saba, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Puerto Rico, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (Dutch part), Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands (British), Virgin Islands (US)

Shipping States: Ontario (Canada), Quebec (Canada), Prince Edward Island (Canada), Northwest Territories (Canada), New Brunswick (Canada), British Columbia (Canada), Alberta (Canada), Yukon Territory (Canada), Saskatchewan (Canada), Manitoba (Canada), Nunavut (Canada), Newfoundland and Labrador (Canada), Nova Scotia (Canada)

Ready to ship in 1-3 business days

Shipping Information

At Buy the Bag and More, we aim to provide a seamless and efficient shopping experience for our customers. Here's everything you need to know about our shipping policy:

Processing Time:

Orders are typically processed and shipped within 1-3 business days of receiving payment.

Shipping Methods:

We offer standard shipping through reputable carriers. Shipping methods and delivery times may vary depending on your location.

Shipping Fees:

Shipping fees are calculated based on the weight and destination of your order. You can view the shipping cost during the checkout process.

Delivery Time:

Delivery times may vary based on your location and chosen shipping method. You will receive a tracking number to monitor the status of your shipment.

International Shipping:

We offer international shipping to select countries. Please note that international customers may be responsible for additional customs and import duties.

Order Tracking:

You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the progress of your delivery.

Lost or Delayed Shipments:

In the rare event that your shipment is lost or delayed, please contact us, and we will work with the carrier to resolve the issue.

Incomplete or Incorrect Address:

Please ensure that your shipping address is accurate and complete. We are not responsible for items delivered to an incorrect or incomplete address.

If you have any questions or require further assistance regarding our shipping policy, please feel free to reach out to our customer support team at returns@buythebagandmore.com.

Written Return and Refund Policy

Returns and Refunds

At Buy the Bag and More, we want you to be completely satisfied with your purchase. If you are not happy with your order, we will gladly accept returns and issue refunds under the following terms:

Return Period: You have 14 days from the date of delivery to initiate a return.

Eligibility for Returns:

Items must be in their original condition, unworn, and undamaged.
All original tags and packaging must be intact.

Return Process:

To initiate a return, please contact our customer support team at returns@buythebagandmore.com within the 14-day return period.
Provide your order number, the reason for the return and picture of the concern.
Our team will provide you with instructions on how to proceed. In the case of jewelry please refer to the Jewelry Return Policy

Return Shipping:

Customers are responsible for the return shipping costs.
We recommend using a trackable and insured shipping method to ensure the safe return of your items.

Refunds:

Once we receive and inspect the returned items, we will process your refund.
Refunds will be issued to the original payment method.
Please allow 5-7 business days for the refund to be processed and reflect in your account.

Non-Refundable Items:

Personalized or custom-made items are not eligible for returns or refunds, except in cases of manufacturing defects.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a return or replacement at no additional cost to you.

Third-Party Jewelry Return Policy:

Some of our products are third-party jewelry items. For these products, we follow the return and refund policies specified by the third-party sellers. Please refer to the product description or contact our customer support team for information regarding the return policy for specific jewelry items.

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team at returns@buythebagandmore.com.